Frequently Asked Questions
Everything you need to know about your Lotto Sport gear and orders.
How do I determine the correct shoe size for Lotto soccer cleats?
We recommend referring to our specific Size Guide located on each product page. Our performance footwear typically fits true to size, but for a more locked-in feel during play, some athletes prefer a snug fit. If you are between sizes, we suggest sizing up.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout for those who need their sports apparel and equipment sooner.
What is your return policy for performance gear?
We offer a 30-day return policy for all items in original, unworn condition with tags attached. Please note that for hygiene reasons, certain items like undergarments or socks cannot be returned once the packaging is opened.
Are Lotto Sport products covered by a warranty?
Yes, all Lotto Sport products are covered against manufacturing defects for 6 months from the date of purchase. This does not cover normal wear and tear, accidental damage, or improper care of the equipment.
How should I care for my Lotto jerseys and technical apparel?
To maintain the integrity of our moisture-wicking fabrics, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach, as these can break down the technical fibers.
Do you offer team or bulk discounts?
Yes, we provide specialized pricing for clubs, schools, and athletic organizations. Please contact our dedicated Team Sales department via the 'Contact Us' page for a customized quote on uniforms and equipment.